Privacy & Cookies Policy

This Privacy & Cookie Policy was last updated on January 25, 2022 and applies to citizens and legal permanent residents of the European Economic Area

At Destel Group SMPC one of our main priorities is the privacy of our visitors. We have taken all appropriate measures in order to safeguard the security and confidentiality of your information. This Privacy Policy document contains types of information that is collected and recorded by Destel Group SMPC and how we use it.

1. Introduction & Definitions

Like any other website, Destel Group SMPC (hereinafter "the Company"), a Greek company registered in Piraeus, Greece whom represents the sole admin of the domain name destel.gr and the website www.destel.gr (hereinafter "Website), uses 'cookies' on its Website. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website. The Company is deemed as the Data Controller of the personal data we collect and process when you visit our Website.

The present Policy is deemed as a Notification of the data subjects under the articles 13-14 of the General Data Protection Regulation (ΕU) 679/2016.

What are "Cookies"

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

What is a web beacon

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

2. Collecting and Using Your Personal Data
Personal Data

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Usage Data

How do we collect such information.

For various services, within our Website, we use contact forms and as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below and on each form, you submit to us. 

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  • To operate our Website;

  • When in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services.

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • We use the Device Information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our Site.

  • To comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Retention of Your Personal Data.

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods. Your CVs will be retained for a period of six months.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

Minors

Our Website does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 16 without verification of parental consent, pursuant to the provisions of article 8 of the General Data Protection Regulation (EU) 679/2016, we will take the necessary steps to remove said personal information and data immediately. 

How will we communicate with you?

We may contact you to notify you regarding your request to us through our forms, to clarify details of our services, to answer to your generated requests, to troubleshoot problems, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools.

We may contact you to notify you regarding your request to us through our forms, to clarify details of our services, to answer to your generated requests, to troubleshoot problems, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

What cookies do we use?

The cookies used on our Website may be generally categorized as follows:

Essential Cookies. These cookies do not identify you as an individual. These cookies are essential to make our Website work correctly, they enable you to move around our Website and use our features.

Performance Cookies. These cookies do not identify you as an individual. These cookies collect information about how you use our websites, for instance, which pages you go to most often, the time spent on our websites, and any issues encountered, such as error messages, or language preferences.

Functional Cookies. The information these cookies collect may include personal data that you have disclosed. These cookies allow our website to remember the choices you to provide a more personalized online experience.

Session Cookies. These cookies are temporary cookies that remain on your device until you leave our websites; or

Persistent Cookies. These cookies remain on your device for much longer or until you manually delete them (how long the cookie remains on your device will depend on the duration or “lifetime” of the specific cookie, as well as your browser settings, as stated below).

Placed cookies.

Cookie Name
Purpose
Duration
Type
wixLanguage
Used on multilingual websites to save user language preference
12 months
Functional
fedops.logger.sessionId
Used for stability/effectiveness measurement
12 months
Essential
bSession
Used for system effectiveness measurement
30 minutes
Essential
TS*
Used for security and anti-fraud reasons
Session
Essential
consent-policy
Used for cookie banner parameters
12 months
Essential
_wix_browser_sess
Used for system monitoring/debugging
Session
Essential
_wixCIDX
Used for system monitoring/debugging
3 months
Essential
SSR-caching
Used to indicate the system from which the site was rendered
1 minute
Essential
svSession
Used in connection with user login
2 years
Essential
hs
Used for security reasons
Session
Essential
XSRF-TOKEN
Used for security reasons
Session
Essential
How you can opt-out.

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

If you accepted and you don’t want us to process your data anymore, please contact us by referring to the contact details at the bottom of this Cookie Policy.

Manage your consent settings

Destel Group respects your right to privacy, thus when you are first visiting our website on our cookie banner you will be able to choose either to accept all cookies, decline all or customize them to your preference.

3. Security and your rights.
Your rights with respect to personal data.

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained.

  • Right of access: You have the right to access your personal data that is known to us.

  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.

  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.

  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.

  • Right to object: you may object to the processing of your data. We comply with this unless there are justified grounds for processing.

 

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

Enabling/disabling and deleting cookies.

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

The following links explain how to access cookie settings in various browsers:


To opt-out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

Information Security

The Company is committed to safeguarding the security of your personal data. To achieve this, we have adopted all appropriate technical and organizational measures, the adequacy of which we regularly audit with objective 3rd party consultants.

Contact details.

For questions and/or comments about our Cookie Policy and this statement, please contact us at: privacy@destel.gr

4. Changes in Policies
Privacy & Cookie policy updates.

We reserve the right to modify this privacy & cookies policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it, as stated under the provisions of the General Data Protection Regulation (EU) 679/2016..